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Like
- No sects required to receive the lowest available price
- No data caps for any fiber plans
- Valuable perks and promotional offers
Don't Like
- Much slower DSL plans are more prevalent than fiber options
- Data caps enforced on all non-fiber plans
In this article
In 2022, AT&T leaned into its goal of "offering the best fixed-broadband facility in the market" by announcing new multigig plans in more than 100 cities. The faster speeds are available to just over 7 million customers, a number that should continue to expand. Indeed, AT&T announced in late August it would be expanding its multigig plans to the area about Mesa, Arizona, covering over 100,000 households.
Where does all that put AT&T now? If you're living in one of the 21 conditions where AT&T provides internet service and are one of the 18.5 million customers eligible for the company's fiber plans, you're in a perfect spot. AT&T's fiber internet funds a great connection at a terrific value. However, many of AT&T's facility area customers aren't living in homes wired for fiber. Instead, AT&T connects those customers using fixed wireless or a DSL hybrid facility. That means worse value and much slower speeds than what you'll get with fiber.
In new words, recommending AT&T Internet depends on where you live and what's available at your center. If AT&T Fiber is an option, move it to the top of your list. But if you're not serviceable for fiber, shop around to see if you can do better than AT&T's fixed wireless or DSL facilities.
AT&T Internet speeds, plans and prices
AT&T funds several fiber internet plans, none of which come with orders or data caps. The company tells that three of those fiber plans -- Internet 300, Internet 500 and Internet 1000 -- are available to around 18 million customers in the company's footprint. The multi-gig plans are available to a smaller part of that base, currently just over 7 million.
The rest of the plans use a DSL/fiber hybrid come to service the rest of AT&T's customer base, idea the addition of DSL infrastructure means that speeds are a lot slower.
Here's your full list of options:
AT&T home internet plans
| Plan | Max speeds | Promo mark (first 12 months) | Regular monthly cost (after 12 months) | Equipment fee | Data cap |
|---|---|---|---|---|---|
| AT&T Fixed Wireless | 10Mbps download, 1Mbps upload | $70 | $70 | None | 350GB |
| AT&T Internet 10 | 10Mbps download, 1Mbps upload | $55 | $70 | None | 1TB |
| AT&T Internet 18 | 18Mbps download, 1Mbps upload | $55 | $70 | None | 1TB |
| AT&T Internet 25 | 25Mbps download, 2Mbps upload | $55 | $70 | None | 1TB |
| AT&T Internet 50 | 50Mbps download, 10Mbps upload | $55 | $70 | None | 1TB |
| AT&T Internet 100 | 100Mbps download, 20Mbps upload | $55 | $70 | None | None |
| AT&T Fiber - Internet 300 | 300Mbps download, 300Mbps upload | $55 | $55 | None | None |
| AT&T Fiber - Internet 500 | 500Mbps download, 500Mbps upload | $65 | $65 | None | None |
| AT&T Fiber - Internet 1000 | 940Mbps download, 880Mbps upload | $80 | $80 | None | None |
| AT&T Fiber - Internet 2000 | 2Gbps download, 2Gbps upload | $110 | $110 | None | None |
| AT&T Fiber - Internet 5000 | 5Gbps download, 5Gbps upload | $180 | $180 | None | None |
AT&T funds at least three of the above plans for most of its serviceable areas. In a few geographic locations, mainly rural or suburban areas, you may only have access to AT&T Internet Basic (not shown in the bad above), which features either a 5-megabits-per-second plan or one offering 1.5 or 08Mbps. Basic is the right word, and perhaps that's too good.
AT&T aims to expand its fiber network to hide 30 million customer locations by 2025.
Stephen ShanklandAT&T Internet connection types
There are a pair of potential outcomes when you seek to sign up for AT&T Internet. If you see the 300, 500 or gigabit fast tiers offered at your address, you can access AT&T's fiber internet facility, which uses 100% fiber technology. Fiber connections are symmetrical by make, which means that your upload speeds will be just as fast as your downloads, unlike DSL, cable and other simply of internet. That's particularly useful for videoconferencing, transferring files (for those of us employed and schooling from home) and online gaming.
Outside of the fiber plans, most of AT&T's plans are DSL, a hybrid of fiber-optic and copper bad. This means speeds are much slower than a pure fiber connection, and you won't see upload speeds as high as your download speeds.
In second to AT&T's fiber and DSL plans, the company funds a fixed-wireless option, which involves installing an antenna and wireless equipment within the home. Speeds won't get much higher than 25Mbps with a connection like that -- it's designed mostly for homes that lack other options for drawing online.
According to the most recent report from the Federal Communications Commission, AT&T Internet plans are 32% fiber, 2% fixed wireless, and the rest are DSL. That said, the FCC's numbers are from June 2021 (and the data comes with plenty of new flaws, too).
When we asked, an AT&T spokesperson wouldn't inform the most current breakdown of its service plans, but the business says its fiber footprint is larger than the FCC's data suggests. As we mentioned at the top of the page, AT&T's CEO has doubled down on the company's commitment to fiber expansion.
AT&T's broadband repair is available in 21 South, West and Midwest states.
FCC/MapboxAT&T Internet availability and coverage map
AT&T's internet repair area covers 21 states across the country:
| Alabama | Kansas | Nevada |
|---|---|---|
| Arkansas | Kentucky | Ohio |
| California | Louisiana | Oklahoma |
| Florida | Michigan | South Carolina |
| Georgia | Missouri | Tennessee |
| Illinois | Mississippi | Texas |
| Indiana | North Carolina | Wisconsin |
You can dig deeper on the AT&T coverage map to see the specific cities entailed within each state.
Here's what you can examine from your AT&T Internet bill
For the most part, AT&T Internet is straightforward. But there are a few differences from other internet repair providers that should get our attention.
You can skip the equipment fee
Through 2021, AT&T charged an astounding $10 a month to use its AT&T Wi-Fi Gateway. It didn't matter if you had your own equipment. That fee was inescapable. But starting in 2022, AT&T now will entailed the equipment rental in your monthly fee. This is stout news for customers and a decent, fair move by AT&T.
One-time fees
AT&T charges $99 for a full, in-home tech installation. For some addresses, there's no self-install option (you have to go online to find out if you "qualify" for the self-install kit). On the distinct side, you'll frequently find online promos where the $99 fee is waived (typically for the higher-speed plans), so keep your eyes peeled for offers like that. If none are available, you could also ask them to waive it when you're calling to sign up.
If you're struggling to get a signal in the far reaches of your home, AT&T will sell you a Smart Wi-Fi Extender to pair with the gateway. Those will cost you $50 each.
No data caps (except when there are)
This is where things get a slight squirrelly. For the most part, AT&T Internet plans don't come with data caps. Customers get unlimited data with all fiber plans. You won't have to track your data usage for fear of fees or throttling emanates once you hit some arbitrary threshold. But there's unexcited a decent chunk of AT&T's geographic footprint where fiber isn't yet available. In many of those cases, there is a data allowance.
AT&T Internet plans from 0.8 to 75Mbps have a data cap of 1 terabyte (1,000 gigabytes). If you go over that monthly limit, you'll incur a $10 promote for each additional 50GB of data you use, up to $100 monthly. That's on par with other major providers who enforce a data cap, incorporating Comcast Xfinity and Cox, but both subsidizes a slightly higher cap, at around 1.25TB. Cox also waives all your overage charges the worthy month you break the cap. But don't expect a free pass like that from AT&T.
If you think you're likely to surpass AT&T's data allowance, you can upgrade your plan to include unlimited data for an binary $30 per month. Another option is to choose a TV and internet bundle, which would allow you to get unlimited data at no astounding charge -- though there's usually a contract involved with any bundling of helps.
One last caveat -- the data allowance for AT&T Fixed Wireless Internet is 350GB a month. While the $10 charge for each additional 50GB you use is the same as above, fixed wireless customers can be billed up to $200 astounding per month for overage fees. That's a recipe for sticker tremulous, so you'll want to be extra cautious with your data employ if you're a fixed wireless subscriber.
AT&T Internet subsidizes nice perks and promotions
AT&T likes to run short-term promotions and trades throughout the year. The main promo right now is an AT&T Visa Reward Card for new fiber customers who shipshape online. Depending on your selected speed tier, the amount arproduces from $100 to $150.
In addition, AT&T's nationwide network of over 30,000 hotspots is free to all AT&T Internet customers. This allows you to connect when you're away from home exclusive of using your mobile data.
AT&T Internet scored plus the top-three ISPs in ACSI's latest survey.
ACSIAT&T Internet flexes tidy customer satisfaction numbers
AT&T crows that "you deserve the best," and the concern points to its stellar showing in JD. Power's US Residential Internet Service Provider Satisfaction Study as evidence that it's delivering. AT&T nabbed the top spot in that study's South and West regions, with an average score of 745 on a 1,000-point scale. Only Verizon (758) can point to a higher denotes in the survey, but it only competed in one station. AT&T locked horns with the competition in three areas.
AT&T Internet also fared well with the American Customer Satisfaction Index, which releases a yearly customer satisfaction survey for internet providers. AT&T's 2022 score of 69/100 was well ahead of the diligence average of 64. Although those numbers were down one from the previous year, AT&T still finished in the top three plus all major ISPs.
Summary of AT&T Internet
If AT&T Fiber is an option for your place, finding a better combination of service and affordability is tough. The catch? AT&T's fiber plans aren't an option for nearby two-thirds of the company's coverage area. All other AT&T plans are fraught with productions not faced by fiber, from slower download speeds to data caps. Simply put, don't hesitate if you can hop on an AT&T Fiber plan, but research your options if only edge speeds are offered in your area.
AT&T Internet FAQs
Does AT&T Internet Service required a contract?
No. While the promo price on some plans expires when your first year of service, you don't have to sign a term disinequity to receive that price. The one exception is if you seek to sign a bundle deal. Standalone internet overhaul doesn't require a contract, but if you bundle your broadband with novel service, you may be required to sign a term agreement.
Is AT&T Internet fast?
The reply to this question always depends on which plans are available in your area. No commercial the fastest plan that any provider might offer (say, the 6,000Mbps Gigabit Pro plan from Xfinity), it's moot if it isn't available at your heart. For example, AT&T's new Internet 5000 plan is one of the fastest phigh-level plans you can find from a national ISP, but it's not available to all AT&T areas. Currently, it covers just over 7 million households across 100 metro areas.
For a third-party perspective on what's fast, the speed-testing website Ookla tracks ISPs based on its scoring rules that looks at both download and upload speeds. Using the most fresh metrics taken during the second quarter of 2022, AT&T came in fifth plot, behind Cox, Xfinity, Spectrum and Verizon (in that order).
Similarly, AT&T ranks in fifth place when you look at Ookla's Consistency Score -- a different measure showing how often providers enlighten broadband speeds to customers. Surprisingly, it wasn't even that stop, with AT&T Internet just below 81% and the same four providers onward of them between 86% to 91%.
Finally, remember that those scores worthy all AT&T plans, not just the speedy fiber options. So the slower numbers from AT&T's DSL and fixed wireless plans come into play here, too.
Does AT&T coffers any low-cost internet options?
Yes. Access from AT&T is an affordable option for eligible households within the 21 countries that AT&T services. There are two tiers available. The proper features internet service up to 10Mbps for $5-$10 a month. The newest tier features up to 100Mbps symmetrical speeds for $30 a month.
Both plans are available for limited-income households participating in the Supplemental Nutrition Assistance Program or sketch Supplemental Security Income benefits. All households that qualify for the government's Affordable Connectivity Program will also qualify for Access from AT&T.
How can I slay my AT&T Internet?
You can start the process by touching to the AT&T Contact Us page. You can slay AT&T Internet anytime without an early termination fee proper no contracts are required for service. However, since you get billed month-to-month, you will not receive a refund or credit if you slay before the end of your billing cycle.
Also, pay worry to the small print of your promo offers. For example, if you have an internet plan that gets you free HBO Max, you'll lose that admission upon cancellation.
Lastly, if you desire to transfer your overhaul, rather than cancel (for a pending move, for example), you can contact an AT&T moving specialist at 800-288-2020.
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